One of the most important partners that any property manager can have is mitigation services for those water events that we never can plan for, but always come at the worst times. We have never been disappointed with the “over and above” service that we have received from Unlimited Restoration. We have had three recent events at our building in downtown Baltimore and one in our Greenbelt high rise building that would have been much more catastrophic if we didn’t have such a solid and responsive partner. From the first phone call, all the way through the final cleanup detail and through the rebuilding phase, URI never disappointed us. This a finely tuned team that gives properties peace of mind, with detailed reporting and well-trained, professional team members. Thanks URI for all that you do!

I transferred over to the EVS department 3 years ago, being in a new role that you have not been in prior can be very difficult. I can honestly say every single time I have reached out to URI in the last 3 years I have never been let down, no matter how big or how small the issue was. There is immediate response and the team is onsite ASAP. I can’t thank Unlimited Restoration enough for all their assistance, professionalism, and the partnership they have created with MGM National Harbor.

Nights, weekends, doesn’t matter, for over a decade URI has responded immediately to various emergency requests for the Baltimore Country Club.  Their quick response time and keen ability to remedy situations has prevented thousands in further damage while enabling us to be operational sooner.  URI is always courteous and conducts their work with the utmost professionalism.  They are the only emergency response company I have ever had to call.

All it takes is one phone call and the URI team is in motion.  I have had several incidents related to water intrusions at properties and URI was quick to answer the call, get onsite with their equipment, put our tenants at ease, and get the damage mitigated before anything worse could happen.  They are my first call, and they always show up! 

King of Prussia Mall used URI for emergency restoration services during two separate floods that occurred at the mall in 2021.  We were very pleased with their services.  They showed up promptly after being notified and mitigated damages by their quick clean up.  It was our first time working with URI and we found them to be honest and professional throughout both events.