Testimonials

25+ Years Of Quality Service

See why our customers love us below!

Customer Testimonials

I would like to commend Unlimited Restoration, Inc. for their “Top Notch” response and service. In my 30+ years of Facilities Management, URI has to be in the top 5 contractors. The URI team is very responsive. All URI technicians have been very informative, friendly, and most efficient. URI’s office is the most accommodating, proficient and courteous. It is and always be a pleasure to work with URI.

– Gregory Long, CFM, Operations & Maintenance PM/Contract Administrator, Chimes DC

The Englewood Housing Authority contracted Unlimited Restoration, Inc. to remediate a 152-unit low-income senior building after it was flooded by the remnants of Hurricane Ida.  It was difficult to find a remediation company given the scope and difficulty of the project and the scale of the disaster in New Jersey.  URI was professional and a true partner in working with us and our insurance company to ensure the building was remediated to the highest standards.  We would not hesitate to call upon them again should the need arise.

– Domingo Senande, Executive Director, Englewood Housing Authority

I have managed multiple types of properties in 26 different states for many years. I have dealt with many different “scenarios” in regards to emergency services. Every call to Unlimited Restoration has been answered immediately and handled professionally. I’ve dealt with many restoration companies (and hundreds of other contractors large and small all over the United States) in my career as a Facility and Risk Manager, and I can say without any doubt that Unlimited Restoration is simply the best! From start to finish; the sales staff, office staff, and most importantly the field staff are second to none. URI is simply one of the best (if not the best) contractors I have ever worked with!

– Steve Fairbaugh, General Manager, Multi Services, Sodexo on behalf of GSK

One of the most important partners that any property manager can have is mitigation services for those water events that we never can plan for, but always come at the worst times. We have never been disappointed with the “over and above” service that we have received from Unlimited Restoration. We have had three recent events at our building in downtown Baltimore and one in our Greenbelt high rise building that would have been much more catastrophic if we didn’t have such a solid and responsive partner. From the first phone call, all the way through the final cleanup detail and through the rebuilding phase, URI never disappointed us. This a finely tuned team that gives properties peace of mind, with detailed reporting and well-trained, professional team members. Thanks URI for all that you do!

– Amy Jordan, Property Manager, Diversified Management Plus

I transferred over to the EVS department 3 years ago, being in a new role that you have not been in prior can be very difficult. I can honestly say every single time I have reached out to URI in the last 3 years I have never been let down, no matter how big or how small the issue was. There is immediate response and the team is onsite ASAP. I can’t thank Unlimited Restoration enough for all their assistance, professionalism, and the partnership they have created with MGM National Harbor.

– Brett Lawrence, Director of EVS and Housekeeping, MGM National Harbor

Nights, weekends, doesn’t matter, for over a decade URI has responded immediately to various emergency requests for the Baltimore Country Club.  Their quick response time and keen ability to remedy situations has prevented thousands in further damage while enabling us to be operational sooner.  URI is always courteous and conducts their work with the utmost professionalism.  They are the only emergency response company I have ever had to call.

– John Groh, Director of Engineering, Baltimore Country Club

All it takes is one phone call and the URI team is in motion.  I have had several incidents related to water intrusions at properties and URI was quick to answer the call, get onsite with their equipment, put our tenants at ease, and get the damage mitigated before anything worse could happen.  They are my first call, and they always show up! 

– Jeannine Wolfe, Property Manager, MCB Real Estate

King of Prussia Mall used Unlimited Restoration, Inc. for emergency restoration services during two separate floods that occurred at the mall in 2021.  We were very pleased with their services.  They showed up promptly after being notified and mitigated damages by their quick clean up.  It was our first time working with URI and we found them to be honest and professional throughout both events.

– Robert Hart, General Manager, King of Prussia Mall

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