When disaster strikes, no one mobilizes quicker than URI. One call to the 24/7 Emergency Response hotline dispatches a highly trained team that acts quickly to stabilize all types of damage to commercial and industrial properties. Keeping in mind at all times customer’s priorities; URI understands the importance of displacement, business interruption, and the exposure in retaining large deductibles.
The URI ERP program is a proactive Business Emergency Response Plan. By gathering building specific information before a disaster strikes, URI is able to deliver a faster response because personnel are aware of key information regarding your business.
URI’s focus is to return all damaged property to its pre-loss condition on time and within budget, while keeping clients informed daily of the expense during the restoration.
King of Prussia Mall used Unlimited Restoration, Inc. for emergency restoration services during two separate floods that occurred at the mall in 2021. We were very pleased with their services. They showed up promptly after being notified and mitigated damages by their quick clean up. It was our first time working with URI and we found them to be honest and professional throughout both events.
Hired Unlimited Restoration for water damage clean up. They had a team onsite within 90 minutes and kept us informed throughout the process.
I transferred over to the EVS department 3 years ago, being in a new role that you have not been in prior can be very difficult. I can honestly say every single time I have reached out to URI in the last 3 years I have never been let down, no matter how big or how small the issue was. There is immediate response and the team is onsite ASAP. I can’t thank Unlimited Restoration enough for all their assistance, professionalism, and the partnership they have created with MGM National Harbor.
I have managed multiple types of properties in 26 different states for many years. I have dealt with many different “scenarios” in regards to emergency services. Every call to Unlimited Restoration has been answered immediately and handled professionally. I’ve dealt with many restoration companies (and hundreds of other contractors large and small all over the United States) in my career as a Facility and Risk Manager, and I can say without any doubt that Unlimited Restoration is simply the best! From start to finish; the sales staff, office staff, and most importantly the field staff are second to none. URI is simply one of the best (if not the best) contractors I have ever worked with!
One of the most important partners that any property manager can have is mitigation services for those water events that we never can plan for, but always come at the worst times. We have never been disappointed with the “over and above” service that we have received from Unlimited Restoration. We have had three recent events at our building in downtown Baltimore and one in our Greenbelt high rise building that would have been much more catastrophic if we didn’t have such a solid and responsive partner. From the first phone call, all the way through the final cleanup detail and through the rebuilding phase, URI never disappointed us. This a finely tuned team that gives properties peace of mind, with detailed reporting and well-trained, professional team members. Thanks URI for all that you do!