Choosing the right restoration company after a disaster might seem overwhelming. After a fire, flood or earthquake, the first thing on your mind is how your business can recover. Choosing the right restoration company can make the difference between your business recovering from a disaster or taking too long to reopen.
You’ll want to hire a commercial restoration professional to help ensure your business can get back on its feet after any incident. But you don’t want to blindly trust your business’s recovery in the hands of someone who isn’t reliable. Make sure the restoration company you hire honestly and openly communicates with you and is focused on best serving your industrial restoration goals. Discover how to know the quality of a restoration company to choose the right partner for your needs.
Restorations can be timely, so it’s crucial you choose a quality, reputable restoration company. Because 25% of businesses don’t ever reopen after a disaster, it’s crucial you choose a restoration company that will best serve your business’s restoration needs.
After experiencing property damage, you need a quality restoration company to be there to lend you a helping hand every step of the way. Here are a few reasons why you should invest in a reputable restoration company:
Because choosing a reputable restoration company is important for helping your business both plan for disasters and recover from property damage, you’ll want to do your research on different restoration companies. The following are five qualities to look for to ensure you’re hiring a reputable restoration contractor:
Nobody plans disasters. Because of the unexpected nature of disasters, a restoration company should be quick to respond during emergencies — especially those that happen outside of business hours. The best restoration companies will be able to serve you 24/7, every day of the year.
The top restoration companies have technicians who have both the proper tools and the best industry knowledge to spot even invisible property damages. Experienced professionals will also know how to prevent further damage during the restoration process. Reputable companies will invest in both quality tools and training and certification programs for employees to best serve you.
A restoration company should be certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and follow guidelines from the American National Standards Institute (ANSI). Certified contractors will follow the IICRC and ANSI’s high standards for restoration projects.
You should also make sure your restoration professional is insured, as insurance will protect both the property owner and the contractors working on-site. Look for information about certified employees and contractors, as well, to know they’ve received extensive training.
Beyond having the proper equipment and training, quality restoration companies also have excellent people skills. In other words, their customers are happy with the service they receive and with how the company treats them.
Before hiring a restoration company, you should check out their reviews on Yelp, Facebook, Twitter and Google. If a customer left a bad review, make sure the company responded in an appropriate and timely manner. The company’s website should also have a testimonials section, where you can browse some of their top ratings. By checking out the reviews, you can see who their clients are. Remember that friends and family can also be a great resource for helping you evaluate different companies.
Insurance is a crucial part of navigating restoration projects. Therefore, you’ll want to make sure the restoration company you choose is adept and well-versed in insurance policies and interacting with insurance agents. A restoration company that offers claim management is best, as they have experience working with insurance companies.
As with any industry, there are some restoration companies that just aren’t very reputable. To protect yourself and your business, you’ll want to watch out for these red flags that could demonstrate a company that is less-than quality:
When the unexpected occurs at your commercial or industrial property, you can REST assured when working with Unlimited Restoration. Here’s what you can expect as we help your business recover throughout the restoration process:
If your business recently experienced property damage, we’re on it! Contact us to get help with your damage restoration needs today.